Chief Experience Officer

There’s a new CEO in town: Talking chief experience officers with Lutheran Senior Services
There’s a new CEO in town: Talking chief experience officers with Lutheran Senior Services
Oct 04, 2022

Lutheran Senior Services in September hired its first chief experience officer. It’s a new role for the massive Missouri provider, and one almost unheard of in long-term care. So what exactly is this...

Let’s change ‘Activity Director’ to ‘Chief Experience Officer’
Let’s change ‘Activity Director’ to ‘Chief Experience Officer’
By
Anthony Cirillo
Nov 29, 2011

Back in Philadelphia, I was a hospital executive who moonlighted as a musician and singer in bands, casinos and nightclubs. When I tired of the band scene, I was looking for an outlet for my musical talents...