Every year I like to ask: What do you feel is the most imaginative call-out you received this past year? We’re totally into interactive blogging, so please note yours below. We had some doozies when...
Reducing overtime expenses
By
Bruce Baron
Apr 25, 2014
Julie Harris, Sr. Director of Clinical Services at Merrimack Health Group, was struggling with a common healthcare problem: One of her communities was experiencing staff call-outs and the resulting overtime...
How Wingate Healthcare resolved every eldercare provider’s worst nightmare
By
Bruce Baron
Jun 21, 2013
Staff call outs are a nursing staff’s worst nightmare and are a prime reason that employee turnover for staff schedulers remains at a high level. Staff call outs often happen at the last minute and...
Three hidden reasons why your OT costs are too high
By
Bruce Baron
Feb 25, 2013
Many times it seems that revenues and expenses are going in opposite directions. That’s why it’s important to look for process improvement opportunities to improve the profitability of your...
When good excuses go bad
By
Jacqueline Vance, RNC, CDONA/LTC
Dec 22, 2011
Do you ever sometimes just want to say, “I’m not buying that one” when you get some absolutely bizarre excuse from a staff member as to why she called out?