Staff call outs are a nursing staff's worst nightmare and are a prime reason that employee turnover for staff schedulers remains at a high level. Staff call outs often happen at the last minute and always at the worst time. Researchers found that absenteeism rates among nurses can reach 12%.
Many times it seems that revenues and expenses are going in opposite directions. That's why it's important to look for process improvement opportunities to improve the profitability of your community.