I've written before about "mean girls" and their desire to exert control in continuing care retirement communities. But until reading an excellent new book, it didn't occur to me that a specific area for improvement in nursing homes can relate to residents bullying staff.
We've come a long way with many psycho-social problem areas. Children, for example, start learning about bullies in kindergarten. When it comes to bullying in senior communities, though, we're still behind the times.
In a session on bullying among nurses at NADONA's annual conference this week, audience members were invited to say how they felt when a supervisor yelled at them. I heard "embarrassed," "disparaged," and "incompetent." But one other word stuck with me: "scary."
A bullying supervisor isn't hurting just a specific employee. He or she also is creating a negative workplace culture, researchers say.