Blogs, Guest Columns, Things I Think and Living Leadership
Strategies for payroll-based journal reporting featured in April 19 webinar
Mar 29, 2016
A McKnight’s webinar at 1 p.m. Eastern on April 19 will share staffing best practices to collect, review and submit the newly required Payroll-Based Journal PBJ information to the Centers for Medicare...
Addition by subtraction: Do the math of Alzheimer’s
By
Stuart Greenbaum
Mar 28, 2016
Addition by subtraction is a curious phenomenon. It occurs in politics — for a timely example — when a reduced field of candidates helps voters and media focus more attention on those who remain. Alzheimer’s...
Adult Day Services: A hidden gem
By
Matthew Gallardo
Mar 25, 2016
Being a caregiver is a selfless and rewarding act, yet it can be very daunting as well. Many times the best care comes from a recharged and supported caregiver who has formed an expanded care network....
In love we trust
By
Gary Tetz
Mar 24, 2016
Selfless couples prove, beyond all reasonable doubt, that there’s still something alive on this planet that warrants our unreserved trust, intention and devotion.
What every provider should know about arbitration
By
Mario C. Giannettino and Steven D. Weiner
Mar 23, 2016
When courts are confronted with a simply stated, yet precise arbitration provision that does not suggest any procedural or substantive unconscionability, the courts may ultimately be bound to enforce the...
Planning for the unplanned: They ARE eventually going to leave!
By
Jacqueline Vance, RNC, CDONA/LTC
Mar 22, 2016
OK, in the title I’m not talking about your proverbial brother-in-law who is staying on the couch, or your college-graduated kids … because we all know they’re NEVER leave going to leave....
Preserving the aging voice
By
Renee Kinder
Mar 21, 2016
Additionally, the voice as a muscle does have a “use it or lose it” component, therefore engagement on the caregiver end is essential to prevent muscle wasting of this structure often overlooked.
Do the new QMs have you seeing stars?
By
Steven Littlehale
Mar 18, 2016
Actions providers take now will make or break their Five-Star Quality Rating experience in July. That’s because the Centers for Medicare & Medicaid Services has changed quality measures in a way...
Beyond pillow mints: The hard work of extraordinary customer service
By
Gale Morgan
Mar 17, 2016
From fast food emporiums to small plumbing companies to my favorite online stationary store, any customer-facing business today should be hyper-aware of providing good customer service in order to succeed.
Transitions ahead for nursing homes
By
Betsy Rust
Mar 16, 2016
Align your incentives with the incentives of those who are paying for your services. Remember that your revenues are someone else’s costs.