The reality of life today, from business to personal, is mobility. We’re untethered in a way we could never have even imagined just ten years ago. Imagine someone telling you that you need to visit...
What Blockbuster has to do with long-term care
By
Shannon McIntyre Hooper
Jul 15, 2013
Let’s start at the beginning and be very, very clear: innovation is not technology. Innovation is a mindset, a willingness to take a risk and change the way you run your business. In other words,...
Breaking down the binaries
By
Shannon McIntyre Hooper
May 03, 2013
We have a tendency to think of someone as either healthy – and therefore without an urgent need for our healthcare or senior care system – or sick – and therefore high-cost and in a state...
Removing the blinders: Lessons from abroad
By
Shannon McIntyre Hooper
Mar 27, 2013
Sometimes I wonder if it’s human nature – and business nature – to be suspicious of others. To be wary of learning from others because of our “uniqueness.” As businesses,...
The real story behind the Pope’s resignation
By
Shannon McIntyre Hooper
Feb 18, 2013
We have learned from our grandparents, great-grandparents, and even older ancestors about what it means to age. Understanding the past is the best way to understand the future, right? Not in this case.
Is 2013 the year of action?
By
Shannon McIntyre Hooper
Jan 23, 2013
We’ve been in cycles of awareness-building, instead of action-driving, for far too long. Awareness is good, of course, and we’ve learned many important things over the past several years.
C3: The Company-Consumer Convergence
By
Shannon McIntyre Hooper
Dec 13, 2012
After spending last week in Washington, DC for the mHealth Summit, I was fully immersed in all the expected catch-phrases: engagement, education, integration, and mobility.
From Gandhi to MJ: Make that change!
By
Shannon McIntyre Hooper
Nov 19, 2012
Last month, at LeadingAge, I found that most senior living providers do indeed have a vision for change in the world — and it starts with innovation. And today, especially with the costs of care rising...
Mission completed! Clues to the future of aging services
By
Shannon McIntyre Hooper
Nov 05, 2012
Many of us in the industry were at LeadingAge 2012 two weeks ago, where we saw a captivating collection of innovations in aging services. But after reading so much booth signage and hearing about so many...
Star ratings and the consumerization of care
By
Shannon McIntyre Hooper
Oct 03, 2012
Our lives are dominated by ratings systems – personally and professionally. In personal life, crowdsourcing and wide internet access have changed how we select everything from dinner to a dry-cleaner...