Ask the Legal Expert about … marketing/sales ideas
By
John Durso
Apr 04, 2016
A nearby competitor is ripping off our marketing slogans and copying some of our other sales ideas. What can we do?
Ask the Legal Expert about… defamation
By
John Durso
Feb 04, 2016
A former resident’s family member is bad-mouthing us on social media and in the press. While it is likely driven by grief, most of the information is false. What can we do? What should we not do?
Ask the Legal Expert about… theft from resident accounts
By
John Durso
Jan 04, 2016
How can we best ensure that nobody in our office steals from resident accounts? We don’t know if it’s mostly smaller places, but it seems like numerous execs or office workers have been “embezzling”...
Ask the Legal Expert about… NLRB rules
By
John Durso
Nov 05, 2015
Will the new National Labor Relations Board rules change the definition of manager or turn operators into co-employers with staffing agencies?
Ask the Legal Expert about… surveyor conduct
By
John Durso
Oct 05, 2015
Surveyors recently were unfair, and rude. They inappropriately threatened my managers with unfounded citations. The next time they come, I want to audiotape or videotape them. Can I legally do this?
Ask the Legal Expert… about relationships between residents
By
John Durso
Sep 04, 2015
Family members are threatening to sue because their mother is carrying on a believed-to-be-sexual relationship with a gentleman who also lives at our facility. What’s our recourse?
Ask the Legal Expert … about non-competition agreements
By
John Durso
Aug 05, 2015
We are tired of having our top nurses poached by other skilled care providers in the area. Can we hire new nurses under a non-compete clause?
Ask the legal expert … about Medicaid reimbursements
By
John Durso
Jul 06, 2015
Our state is continually late with Medicaid reimbursements, for whatever reason. Can we sue to get some satisfaction? What can we do to help ourselves?
Ask the legal expert … about surveyor citations
By
John Durso
Jun 05, 2015
One of the first opportunities for a facility to refute surveyor citations or deficiencies and have the survey agency remove them is the Informal Dispute Resolution (“IDR”) process or, when...
Ask the legal expert … about “granny cams”
By
John Durso
Mar 06, 2015
I know there are state-specific laws, but what can we do generally to keep “granny cams” out of our facility? Seems like the movement to use them is growing.