Jacqueline Vance, RNC, CDONA/LTC

In healthcare, things are about as transparent as an iron door, and we ought to be hopping mad about it.

Have you seen that new commercial for insurance coverage protection from “Mayhem,” posing as a car thief?   A poor guy is at a sporting event and gets notified that his car is being trashed and stolen. He’s so taken aback that all he can do is shriek “What?!” in disbelief, over and over, increasingly louder. …

Boy, take your first vacation in five years and you see some interesting signs along the way.

Recently, I saw a group email pop-up on my computer that basically states that surveyors showed up in a particular building and they may need electronic medical record access, so please stand by.

The bane of any nurse leader’s existence is reading some of her staff’s notes and just praying a surveyor or lawyer never finds them.

I was watching a sermon on raising your children in today’s age and found myself completely intrigued. The pastor was talking about two different styles of patenting which kind of made me think of leadership styles.

The internet is exploding with nurses who are pretty hot under the collar due to one very uninformed (or one highly lobbied) Washington senator named Maureen Walsh.

A man was recently charged with animal cruelty after abandoning his pet fish Oscar. Yep, you read that right, a fish. Not some exotic fish in expensive tanks, but a fish in a bowl. The guy had been evicted from his home and apparently left the fish behind with the rest of most of his…

I’m seeing stars all right, and not in a good way, after recently reviewing a webinar on the new Centers for Medicare & Medicaid Services’ Five-Star Rating System changes.

Recently, I overheard a business office manager speaking on the phone to a managed care company, which after approving dozens of patients, kept denying payments — without giving a reason, of course. Then after multiple calls, letters, and so forth, the company attempted to renegotiate the final price. Wait, what?! I guess they figure that…