Eleanor Barbera, Ph.D. McKnight's Long Term Care News
Eleanor Barbera, Ph.D.

Eleanor Barbera, Ph.D.

Most recent articles by Eleanor Barbera, Ph.D.

Dr. El’s ‘Quality of Life’ star ratings are the way to go

After writing about turnover in my last column, I wondered what might happen if high marks were also awarded to facilities for strong staff retention, which has been positively correlated with better care. From there, I began to imagine an entire rating system based on my view of long-term care. Quality of life, not necessarily care, would be rewarded.

The tumult of turnover

I once rode down a crowded afternoon elevator with the CEO of a managed care company. “It must be 5:01,” he commented wryly. I heard a measure of scorn for his employees’ lack of dedication to the job. What I saw was a group of people fleeing from utterly uninspiring and unappreciated work.

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