Survey assesses turnover and retention rates among assisted living workers

Share this article:

The overall retention rate for all assisted living employees was 73% in 2011, a new survey from a provider group finds.

The average turnover rate for all AL workers was 25%, with the highest rates being in food services (26%) and nursing staff (29%), according to a survey conducted by the National Center for Assisted Living, LeadingAge, the Assisted Living Federation of America and the American Seniors Housing Association .The nursing positions with the highest turnover rates were non-certified resident caregivers (44%), certified nurse assistants (26%), and director of nursing/residential services (22%), according to the survey.

NCAL surveyed 370 assisted living centers across the United States for its 2011 Assisted Living Staff Vacancy, Retention and Turnover Survey. The survey focused on five job categories and 16 job positions, and measured job vacancy rates, turnover rates and retention rates.

A separate survey conducted by My InnerView and the National Research Corporation studied employee satisfaction in nursing homes and assisted living facilities.

It reported that assisted living workers expressed more dissatisfaction than nursing home workers in areas such as “comparison of pay (9% satisfied),” assistance with job stress (15% satisfied), and support from supervisors (35%).

Residents gave their providers much better marks. About 88% of nursing home residents and their families rated their care as “good” or “excellent,” while more than 90% assisted living residents rated their care this way, according to the analysis.

Click here to read a summary of the worker satisfaction analysis.

Share this article:

More in News

CMS updates coding instructions for hospice site of service, principal diagnosis

CMS updates coding instructions for hospice site of ...

A new Medicare hospice manual update includes instructions for which principal diagnosis codes are acceptable, and clarifies which codes should be used for services in a skilled versus non-skilled nursing ...

Vast majority of nursing home residents chronically constipated, and it's not well ...

Chronic constipation is highly prevalent in nursing homes and not well controlled, leading to a high likelihood that residents develop fecal impaction, according to findings from a first-of-its kind study.

Federal judge dismisses nursing home 'kickback' case; upholds large X-ray company's 'swapping' ...

The way mobile x-ray company Mobilex bills nursing homes is acceptable, a federal judge recently determined. Mobilex is the nation's largest provider of mobile diagnostic services. It had been facing whistleblower charges that it effectively paid kickbacks to nursing homes through an arrangement known as ...