Study: To boost care, empower nurse aides

Share this article:
When nurse aides were more empowered, family satisfaction rose.
When nurse aides were more empowered, family satisfaction rose.

Long-term care managers would be wise to allow nursing assistants — and residents' family members — a greater say in managerial-type decision-making, authors of a new study assert.

When nursing staff were empowered to make decisions without micromanagement from above, family members' assessment of service quality was generally higher. Investigators gauged reactions to topics such as menu planning, activities and the expansion of facilities.

A thousand employees at 33 nursing facilities, as well as “primary” family members, were surveyed by the University of Texas-Arlington research team led by Darla J. Hamann, Ph.D.

Empowering aides had an even stronger effect than giving more latitude to certified or degreed nursing staff, Hamann's team found.

“Empowering the NAs, who spent more time with the residents and their families, was more effective for improving service quality than empowering other types of employees,” she noted.

Results appeared in August's Journal of Applied Gerontology

Share this article:

Next Article in News

More in News

Nursing home antipsychotic use has dipped nearly 19% under national effort, latest figures show

Nursing home antipsychotic use has dipped nearly 19% ...

The percent of long-stay nursing home residents receiving antipsychotic medication has decreased 18.8% under a nationwide initiative that started in 2012, according to the most recent quarterly figures from the ...

Jimmo succeeds in getting Medicare coverage, two years after landmark case ended

Glenda Jimmo has reached a settlement with the federal government and will finally receive Medicare coverage for claims that were denied in 2007, which led her to file a class-action lawsuit over the so-called "improvement standard."

Also in the news for Oct. 31, 2014 . . .

Minnix hopes White House aging conference will spur 'huge shift' ... CMS finalizes home health payment reductions ... Dementia is now No. 1 killer of women in England