Study: To boost care, empower nurse aides

Share this article:
When nurse aides were more empowered, family satisfaction rose.
When nurse aides were more empowered, family satisfaction rose.

Long-term care managers would be wise to allow nursing assistants — and residents' family members — a greater say in managerial-type decision-making, authors of a new study assert.

When nursing staff were empowered to make decisions without micromanagement from above, family members' assessment of service quality was generally higher. Investigators gauged reactions to topics such as menu planning, activities and the expansion of facilities.

A thousand employees at 33 nursing facilities, as well as “primary” family members, were surveyed by the University of Texas-Arlington research team led by Darla J. Hamann, Ph.D.

Empowering aides had an even stronger effect than giving more latitude to certified or degreed nursing staff, Hamann's team found.

“Empowering the NAs, who spent more time with the residents and their families, was more effective for improving service quality than empowering other types of employees,” she noted.

Results appeared in August's Journal of Applied Gerontology


Share this article:
close

Next Article in News

More in News

Antipsychotics reduction goal raised to 30% by end of 2016, CMS and provider groups announce

Antipsychotics reduction goal raised to 30% by end ...

Long-term care providers are being asked to reduce the use of antipsychotic medications among residents by 25% by the end of 2015, and 30% by the end of 2016. Providers ...

CDC issues new guidelines on pneumococcal vaccine, says LTC flu vaccination rates remain low

CDC issues new guidelines on pneumococcal vaccine, says ...

Long-term care workers continued to have low rates of flu vaccination last season, despite there being 92% vaccination coverage overall among physicians and nurses, the Centers for Disease Control and ...

AL operators accused of withholding $2M in unpaid overtime, minimum wages ...

Four California assisted living operators are facing eight felony charges related to wage theft, tax and insurance violations, according to local reports.