As nursing home administrators navigate through new regulations, changing demography of the long-term care market and complex resident needs, well-rounded staff education is critical to improving quality of resident care.
For years, eldercare providers have been required to ensure that staff members attend in-service trainings to remain licensed to work at a community. And for equally as long a time, managers and supervisors have struggled to remind staff to attend these trainings.
As a psychologist consulting in long-term care facilities, I provided a lot more than I was paid for, because it was needed. But there was much more help that I didn't offer, not only because I wasn't paid for it, but also because the organization wasn't structured to accept this type of assistance.