Staff stability and resident satisfaction are key goals for providers, quality guru says

Share this article:

Providers should be avidly trying to reduce rehospitalization rates as a measure of quality, according to an American Health Care Association executive.

Rehospitalization rates of residents in skilled nursing homes are a key target of healthcare reform initiatives, such as accountable care organizations. But less time in the hospital is also a way to increase overall resident satisfaction, says David Gifford, M.D., the senior vice president of quality and regulatory affairs at AHCA. Gifford spoke with McKnight's editor Elizabeth Newman at the AHCA convention in Las Vegas last week.

“We also are really encouraging people to work with the quality awards program [which] really helps people address the foundations of quality to make sure they can reduce the re-hospitalizations, improve staff stability and improve resident satisfaction,” Gifford said.

The AHCA/NCAL Quality Awards program offers providers a chance to achieve bronze, silver or gold awards, based on their performance. A list of 2011 recipients can be found here

For more from Gifford, click on the video or read the transcript.

Share this article:

More in News

Double homicide at Houston nursing home; victims' roommate arrested

Double homicide at Houston nursing home; victims' roommate ...

A double murder occurred late Tuesday night in a Houston nursing home room shared by four men, according to local authorities. Police arrested Guillermo Correa on suspicion of beating two ...

$2 million HIPAA settlement highlights mobile device risks facing healthcare providers

Laptops and other mobile devices containing personal health information have been stolen from long-term care ombudsman programs and other healthcare organizations, including from Concentra Health Services and QCA Health Plan Inc. Now, Concentra and QCA have agreed to legal settlements totaling nearly $2 million, federal ...

Long-term care nurses often 'scramble' to get family members' blessing for palliative ...

Nursing home residents might not transition to full palliative care until they are very near death, at which point nurses and family members act in a state of crisis, suggests recently published research out of Canada.