Go where the people are – Why social recruiting works
By
Kendra Nicastro
Jan 10, 2024
With more than 20 years of experience in the healthcare industry, I’ve witnessed immense change over the years, especially as it relates to recruiting and hiring. And whether your building is hiring...
Totally confused
By
Jacqueline Vance, RNC, CDONA/LTC
May 23, 2023
I am currently working on a project for improving approaches to persons with dementia. One thing I do whenever I start an education project on dementia is review the way the brain changes with dementia....
Online transparency in skilled nursing: A saving grace?
By
Maggie Hilty Katz
Oct 31, 2022
With the continued rise in social media platforms and the use of online research prior to making a decision about a provider, it is more pressing than ever for healthcare companies, specifically those...
Which matters most: Social media or Five-Star?
By
Steven Littlehale
May 27, 2022
Recently my colleague Ken Kelley, MS, OTR/L, RAC-CT, a clinical consultant/reimbursement specialist, posited something about Five-Star ratings that I hadn’t considered. He suggested that, in general,...
The tongue is mightier than the sword
By
Jacqueline Vance, RNC, CDONA/LTC
Jun 15, 2021
Full disclosure: This blog was inspired by a recent sermon on James 3, which mentions how much damage we can do with what we say. The tongue weighs an average of 70 grams and is 3.3 inches in men and 60...
Social media: Good vs. Evil?
By
Jacqueline Vance, RNC, CDONA/LTC
Feb 09, 2021
With all the nastiness that has been in social media, wouldn’t it be cool to see that social media can also have a good side? Good news: We can.
The case for social media — and keeping control
By
James M. Berklan
Oct 10, 2018
Using the likes of Facebook, Twitter, et. al. is about creating and controlling your own message. It’s about time more providers discovered this.
Embracing — and encouraging — online reviews
By
Nov 08, 2017
It’s time again to talk about an issue that’s been increasingly on healthcare providers’ minds in recent years — and will probably only continue to grow more urgent: patients’...
How do people really feel about the ACA?
By
Elizabeth Newman
Jul 06, 2017
When it comes to social media, I tend to think providers worry a little too much.
Nurse Strom and the comment section conundrum
By
Dec 13, 2016
It’s very fitting, and not at all surprising to me, that a story on social media comments has stirred up some of most intense reader response I’ve seen on this site in a while.