Service

When Father's Day arrives in December

When Father's Day arrives in December

By

I have enjoyed a life largely free of the misfortune that time and circumstance can bring. All things considered, it's been a pretty good ride so far. But even the most fortunate among us does not get off scot-free

For happy residents, don't go the extra mile

For happy residents, don't go the extra mile

By

I have a welcome message to share with long-term care professionals: You should relax. Don't worry about going above and beyond for your residents and their families, because chances are, they're not really going to appreciate it. At least, this is what new research suggests.

Taking stock of a new business model for long-term care

Taking stock of a new business model for long-term care

By

It's getting tougher to figure out how and where to compete in the changing healthcare landscape. So what's an operator to do? Here's my suggestion: Go to your local grocery store.