Let’s make one thing perfectly clear. I’m not suggesting long-term care facilities are exactly like the Department of Motor Vehicles. They’re simply not equivalent, though I know many...
When Father’s Day arrives in December
By
John O'Connor
Dec 08, 2014
I have enjoyed a life largely free of the misfortune that time and circumstance can bring. All things considered, it’s been a pretty good ride so far. But even the most fortunate among us does not...
For happy residents, don’t go the extra mile
By
Tim Mullaney
May 13, 2014
I have a welcome message to share with long-term care professionals: You should relax. Don’t worry about going above and beyond for your residents and their families, because chances are, they’re...
Taking stock of a new business model for long-term care
By
John O'Connor
Oct 22, 2012
It’s getting tougher to figure out how and where to compete in the changing healthcare landscape. So what’s an operator to do? Here’s my suggestion: Go to your local grocery store.