Ross Skadsberg

Tackling flu prevention

Tackling flu prevention

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As cold and flu season approaches, remember that you have the power to prevent outbreaks in your community.

First impressions count: Making wise investments

First impressions count: Making wise investments

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The baby boomer generation has been a transforming force on all sorts of institutions throughout their lives, and now with 10,000 baby boomers turning 65 every day, they're transforming the long-term care industry as well.

First impressions count: Don't be floored

First impressions count: Don't be floored

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A clean floor is likely to go unnoticed. But when it's not clean, it reflects negatively on your overall reputation.

First impressions count: Setting the table for success

First impressions count: Setting the table for success

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In any foodservice operation, washing dishes is a necessary routine which does not get a lot of attention. Yet guests — in long-term care communities as in restaurants— consistently rate cleanliness of tableware as highly as they rank food quality and taste.

Infection prevention: A hard line of defense

Infection prevention: A hard line of defense

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You can't always keep the flu and other viruses out of your community, but you can take steps to help reduce their transmission. And precautions against flu and norovirus are believed to be effective against other similar viruses, including enterovirus, poliovirus and rhinovirus.

A practical guide for flu prevention

A practical guide for flu prevention

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An outbreak of the flu or other communicable disease undermines the confidence that families place in you. It can also impact your operations.

Creating good first impressions

Creating good first impressions

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Who doesn't like fresh clean linens and towels? And who isn't put off by stains, odors or other indications that they are not? That's how we all react at home, and it's a critical issue when folks are selecting a long-term care community which will become their new home.