Residents reciprocate when nurses initiate warm regards

Share this article:
Nurses can improve cooperation by establishing reciprocal rapport.
Nurses can improve cooperation by establishing reciprocal rapport.

Relations between long-term care nurses and residents can be understood through the concept of “reciprocity,” and cultivating certain types of reciprocity can improve care, according to recent research out of the University of South Australia.

Three types of reciprocity have been theorized previously and all are seen in long-term settings, the investigators found through two sets of interviews with nurses. They also proposed a fourth type.

An example of “positive reciprocity” is a resident who offers chocolate to a nurse who administers medication. “Negative reciprocity” is the opposite, such as when a resident lashes out after rough handling. “Generalized reciprocity” is shown by nurses who provide good care because they hope their own parents would receive good care.

“Professional reciprocity” is the type proposed by the researchers. It is the deliberate effort to build positive relationships to promote therapeutic outcomes. This shift from a “Nightingale model” of impersonal professionalism has been shown to increase nurse satisfaction and improve outcomes through cooperative interactions with patients, the researchers noted. To promote professional reciprocity, the authors urged education and working environments that provide nurses ample time for meaningful interactions with residents.

Share this article:

More in News

Hospitals in the Midwest refer patients to the broadest networks of skilled nursing facilities, study finds

Hospitals in the Midwest refer patients to the ...

Midwestern hospitals spread referrals to the greatest variety of skilled nursing facilities and tap their favorite SNFs least often, according to a recently published analysis of nationwide referral patterns.

Bill would affect pay, scheduling for some nursing home housekeeping staff

Nursing homes could face more stringent scheduling requirements for housekeeping workers and might be on the hook to compensate them for last-minute shift changes under a bill proposed in both houses of Congress.

Joint Commission adds memory care accreditation

New memory care accreditation for nursing homes encourages staff to use a flexible, problem-solving approach to care for those with dementia, according to Joint Commission guidelines.