resident satisfaction

Your best competitive advantage? A solid social work department

Your best competitive advantage?  A solid social work department By

I have great respect for those who attend to the often complicated physical needs of our long-term care residents, but if your facility doesn't have a solid social service department, it isn't as good as it could be. Yes, the medical care is vital, but the social service department addresses many of the issues essential to resident satisfaction.

Satisfaction guaranteed?

Satisfaction guaranteed?

How much time is spent providing assistance to the average assisted living resident? Are their lives at a point where "assisted living resident" is the best way to describe them?

SNF resident satisfaction up, survey citations down, report finds

SNF resident satisfaction up, survey citations down, report finds

Resident satisfaction rates have improved and health survey citations are declining in skilled nursing facilities, according to a new quality of care report.

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