Operators must create a great experience for the physician, but patient flow should be a two-way street. While meeting the needs and wishes of residents must always come first, there can be multiple ways to strengthen the relationship.
Each time I visited a restroom during a routine site visit, I noticed a very pretty toilet-paper flower there. It was made of toilet paper and folded into a flower, including the stem. It was then sitting in an unused toilet paper roll to serve the purpose of the vase. It was such a clever and creative idea, I wanted to know who was behind this craft.
Choosing a senior care facility for a loved one is a highly stressful and difficult process. Whether the decision is one of immediate need or plans are being made ahead of time, the enormity of the task is daunting
For all the talk about reducing rehospitalizations, there seems to be a big element missing, according to the New York Times: that of talking.
To begin with, give potential residents (and their families) the greatest peace of mind about their pending decision by simply telling the truth. Get in your customers' heads and on their level.
In addition to interacting with seniors daily, social workers represent a highly skilled audience for senior living professionals aiming to drive traffic to their communities. As seniors and their caregivers deal with health issues associated with aging that make it impossible for them to continue to live on their own, discharge planners and social workers offer options.