Sennheiser releases headset devised for patient confidentiality
Headset and audio company Sennheiser has created noise cancellation headsets geared towards those who need data confidentiality, such as in a healthcare environment.
Customer information should not be overheard as background conversation, which can be a consequence of a low-end headset, the company said. Sub-par audio quality also can lead to asking personal information to be repeated.
“Many of us have also been forced to reiterate sensitive information in a public setting because an agent can't understand our responses,” said Bill Whearty, vice president, sales and marketing, CC&O, Americas, Sennheiser Electronic Corp. “This is the mark of a poor quality headset, and it's unacceptable in an environment where the end-user's information needs to be protected, by law or otherwise. We are now looking to target dealers and end-users in these markets, to raise awareness of how noise cancellation and audio clarity can help them better adhere to privacy standards.”
Sennheiser, based in Germany, has a portfolio of award-winning headsets, the company said.
“Superior noise cancellation, transmission quality and voice intelligibility are not luxuries in these sensitive verticals, they are an intrinsic component to keeping the end-customer's data private and secure,” Whearty said.