Georgia nursing homes continue to do well in satisfaction, survey finds
Georgia has the longest-running experience of measuring satisfaction in nursing homes, according to a new analysis of 11 years of data by the Georgia Quality Initiative.
The Georgia Quality Initiative was created in 2003 and includes efforts from the state Department of Community Health, Alzheimer's Association, Georgia Chapter of the AARP, Georgia Office of Long Term Care Ombudsman, Georgia Medical Care Foundation, and the Georgia Health Care Association.
National Research Corporation “is honored to support this effort through its My InnerView satisfaction and quality measurement surveys and performance improvement tools,” the company said last week.
"National Research applauds the achievements that have been realized through the Georgia Quality Initiative and the Quality Incentive Program and recognizes the outstanding achievements in empowering customer-centric healthcare and improvement in this vital care segment," said Mary Oakes, senior vice president of post-acute for National Research. "We are proud to participate in this program as it focuses on representing the true voices of long term care customers and putting residents and families first."