Most Recent Articles by Patricia Boyer
How important is it for department managers to understand financial information?
A metric is a measurement of some sort of factor. For a quality metric, we are measuring quality in your facility. Companies measure performance against quality standards to determine whether they're meeting expectations. This measurement may be compared to benchmarks by labor market, by state or by national prevalence.
Sometimes we feel like we're spinning our wheels in correcting problem areas in our facility. What can we do to ensure ongoing compliance in problem areas?
Can you demystify the ABNs and denial letters process?
We never downloaded our PEPPER report. How important is it?