Patricia Boyer

Most Recent Articles by Patricia Boyer

Ask the Payment Expert ... about MDS-focused surveys

Ask the Payment Expert ... about MDS-focused surveys

I keep hearing about MDS-focused surveys. What are they?

Ask the payment expert ... about administrative financial knowledge

Ask the payment expert ... about administrative financial knowledge

How important is it for department managers to understand financial information?

Ask the payment expert ... about quality metrics

Ask the payment expert ... about quality metrics

A metric is a measurement of some sort of factor. For a quality metric, we are measuring quality in your facility. Companies measure performance against quality standards to determine whether they're meeting expectations. This measurement may be compared to benchmarks by labor market, by state or by national prevalence.

Ask the payment expert ... about long-term compliance

Ask the payment expert ... about long-term compliance

Sometimes we feel like we're spinning our wheels in correcting problem areas in our facility. What can we do to ensure ongoing compliance in problem areas?

Ask the payment expert ... about ABNs and denial letters

Ask the payment expert ... about ABNs and denial letters

Can you demystify the ABNs and denial letters process?

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