Design Decisions: Cottage industry pioneer
Profile: Boldly improving quality
Day in the Life: Dancing with a star
By Shelly Mesure
by Eleanor Feldman Barbera, Ph.D.
By Gary Tetz
In life, as Donald Rumsfeld once said, there are known knowns, known unknowns and unknown unknowns. This may sound like gobbledygook, but it's actually relevant to business and long-term care.