Ombudsman

Former long-term care ombudsman charged with stealing money from resident

Former long-term care ombudsman charged with stealing money from resident

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An Illinois woman has been arrested after allegedly attempting to steal more than $15,000 from an assisted living resident while serving as a long-term care ombudsman.

Opening the door for ombudsmen

Opening the door for ombudsmen

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I can imagine from an administrator's point of view that an unexpected interruption from an ombudsman complaining about problems is not exactly a welcome visit, but perhaps there's a way to shift the relationship to mutual advantage rather than keeping an office door closed.

Helping lawyers sue facilities? He's shocked, shocked you'd say that

Helping lawyers sue facilities? He's shocked, shocked you'd say that

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Whatever you do, don't call Brian Lee a shill for trial lawyers. The former head of Florida's long-term-care ombudsman program is simply trying to improve nursing homes. That's his story and he's sticking to it.

Rain moves to Eskaton

Rain moves to Eskaton

Eskaton, a Northern California-based, nonprofit organization with skilled nursing and assisted living facilities, has hired Lola Rain as its director of social media.

$2 million HIPAA settlement highlights mobile device risks facing healthcare providers

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Laptops and other mobile devices containing personal health information have been stolen from long-term care ombudsman programs and other healthcare organizations, including from Concentra Health Services and QCA Health Plan Inc. Now, Concentra and QCA have agreed to legal settlements totaling nearly $2 million, federal authorities announced Tuesday.

LTC ombudsman rule needs clearer conflict of interest protections, Consumer Voice says

LTC ombudsman rule needs clearer conflict of interest protections, Consumer Voice says

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The National Consumer Voice for Quality Long-Term Care has praised a proposed rule to improve the quality and uniformity of state long-term care ombudsman programs, but said conflict of interest concerns merit more attention.

Florida's top LTC ombudsman placed under 'virtual house arrest,' state investigates possible wrongdoing

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The leader of Florida's long-term care ombudsman program is under investigation and has been placed on administrative leave under strict conditions, according to local reports. Harold J. Crochet has run Florida's LTC ombudsman program since 2011. Last Friday, he was placed on paid leave by Elder Affairs Secretary Charles T. Corley, according to a memorandum obtained by the Miami Herald.

Taking care of Medicare and Medicaid's dual-eligibles: A job for Super- , er, Ombudsman

Taking care of Medicare and Medicaid's dual-eligibles: A job for Super- , er, Ombudsman

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Giving long-term care stakeholders a reason to cheer, California recently requested a federal waiver to implement Cal MedConnect, a demonstration project meant to improve care coordination for people who qualify for both Medicare and Medicaid.

Long-term care ombudsman programs can tap Medicaid for the first time, CMS announces

Long-term care ombudsman programs can tap Medicaid for the first time, CMS announces

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For the first time, the federal government will offer Medicaid funds to help finance long-term care ombudsman programs, the Centers for Medicare & Medicaid Services recently announced.

HHS proposes rule to improve consistency of long-term care ombudsman programs

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The Department of Health and Human Services' Administration on Aging has proposed a rule to create federal guidelines for long-term care ombudsman programs, to create more uniformity and address questions around ombudsman responsibilities, information disclosure, complaint resolution and conflicts of interest.

State governments compromise some long-term care ombudsmen: report

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Long-term care ombudsmen in some states are unable to effectively advocate for residents due to a lack of independence from government interests, according to a report published Monday.

Judge declines to dismiss FL ombudsman case

Judge declines to dismiss FL ombudsman case

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The Florida ombudsman case against the state and long-term care provider groups can proceed, a judge decided Wednesday.

Ethics panels tested as they determine seniors' final wishes

Ethics panels tested as they determine seniors' final wishes

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The thorny matter of a resident's end-of-life wishes no doubt keeps many people in the nursing home profession up at night. New Jersey is working to firm up a program it has that deploys roving ethics committees to help caregivers make decisions.

DAY TWO at the 2012 MDS National Conference: Providers playing MDS catch-up before April 1

CMS officials were listening, and that was positive. Very positive.

Minnesota e-prescription requirement ignores nursing homes

Minnesota's ambitious program requiring healthcare providers to write electronic prescriptions to prevent expensive errors leaves one group of providers out in the cold: nursing homes.

Former Florida nursing home ombudsman files lawsuit

Former Florida nursing home ombudsman files lawsuit

A former long-term care watchdog has filed a lawsuit against the Florida Department of Elder Affairs, the Florida Health Care Association and the Florida Assisted Living Association for alleged "whistle-blower retaliation."

Resident advocates demand health insurance guarantee for LTC employees

Resident advocates demand health insurance guarantee for LTC employees

Twenty-four nursing home resident advocacy groups have asked the Department of Health and Human Services to require that nursing home owners provide health insurance to their employees.

Long-term care hardball in Florida

Long-term care hardball in Florida

Spring training has professional baseball players throwing and hitting balls all around Florida. But another big-time "sport" has been taking place — and it's also involved some powerful whacking.