Nursing homes lukewarm to government's new five-star rating system

Share this article:
Bruce Yarwood, AHCA CEO
Bruce Yarwood, AHCA CEO
Nursing home operators wasted little time Wednesday issuing rebuttals to the federal government's announcement that it would create and publish individual facility rankings on its Web site by the end of the year.

While lauding the goal of delivering better care to residents, providers immediately pushed for the inclusion of consumer and staff satisfaction survey results in the matrix that will determine rankings. They also uniformly criticized the current survey and certification system, which will heavily influence rankings, according to regulators.

"Although we applaud the longstanding work of CMS, we do not believe that an index which relies upon a broken survey system is an accurate way to measure quality," said Bruce Yarwood, president and CEO of the American Health Care Association, in a statement prepared before government officials made their formal announcement.

"A rating system that helps consumers identify both high and low performing nursing homes is essential," added Larry Minnix of the American Association of Homes and Services for the Aging. Minnix said the system should be based on four "pillars:" consumer satisficaction, staff satisfaction, clinical outcomes and public oversight.

"The public oversight process will be the most controversial because that pillar is the most developed, yet has the largest cracks in its foundation," Minnix said in a statement. "Numerous expert opinions and reports speak to its inconsistency, subjectivity, lack of timeliness and unintelligibility to the public."

This will be the first time that CMS will offer such a rating system for the fee-for-service, or traditional Medicare program. Last year, the agency initiated a star rating system for health and prescription drug plans that are available to Medicare beneficiaries.

The Centers for Medicare & Medicaid Services is soliciting comments from all interested parties over the summer months, when the criteria and method of creating the rankings will be determined, said Acting Administrator Kerry Weems.

A sample of what a five-star ranking Web view could look like is available at Comments may be sent to Weems added during a special conference call Wednesday that facilities' star rankings would likely be updated quarterly.
Share this article:

Next Article in News

More in News

CCRC executive director salaries hold steady, therapy directors get boost

Continuing care retirement community executive director salaries have barely increased in the past year, while therapy and rehabilitation directors received a boost, a new report shows. The average salary for a therapy and rehab director is currently $95,905.

Rape investigation blocked by nursing home's HIPAA concerns, authorities say ...

Florida authorities say a nursing home is citing privacy laws to impede the investigation of a possible resident rape, according to local news reports.

Jury hands down $14 million negligent care verdict to 'send message' to nursing homes

Jury hands down $14 million negligent care verdict ...

A Massachusetts jury has awarded $14 million to the family of a nursing home resident who died due to a pressure ulcer, dehydration and other conditions linked to negligent care, ...