Residents defend facility to newspaper after reports of deficiencies

A group of Idaho nursing home residents are fighting back against recent newspaper reports that detailed alleged neglect and deficiencies at their facility.

A group of residents at Holly Lane Rehabilitation and Healthcare Center in Nampa, ID, contacted reporters at the Idaho Press-Tribune in mid-October to refute an article that claimed they had been neglected, unfed and left to sit in their own waste. The newspaper article cited a report from the Idaho Department of Health and Welfare, which residents said they “can't imagine” being true.

“I cannot see how the state said there was actually someone who soiled their pants and left that way,” one resident told reporters when they visited the facility. “I can only say that if a staff member saw that, he or she would have been taken care of immediately.”

The residents, some of whom sit on the facility's resident council, said the claims made in the state's report and the subsequent media coverage have led to threatening phone calls and harassment toward staff members. The former administrator even received a death threat from someone who claimed her parents were treated in the facility, the Press-Tribune reported.

While none of the residents reporters spoke with live in the facility's ventilator hallway, which was singled out in the state's report, they maintained that they hadn't experienced the specific issues detailed by the state.

“This place is not bad. Yes, we've had issues, but they've been fixed,” one resident said. “And we are getting such good care.”