Managing

But ... we've always done it this way

But ... we've always done it this way

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Almost nothing burns my cookies more than when someone says, "I've always done it this way," despite having poor outcomes.

You and your staff are very different: Use it to your advantage

You and your staff are very different: Use it to your advantage

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I often speak with healthcare groups, giving psychological insights about a variety of issues within long-term care. After pondering the discrepancy in reactions, I adjusted my talks accordingly and came to this conclusion: Healthcare executives and managers are very different from those they manage.

Conversation with my younger self

Conversation with my younger self

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As we grow personally and professionally, aren't there things we all wish we would have known prior to making the choices or decisions we did? I'm not talking about information you can study in a book, I'm talking about experience. Here are my tips.

10 things a boss shouldn't say

10 things a boss shouldn't say

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I recently read an article that discussed the Top 10 sentences a manager or boss should never let past their lips. You should think, "Run for the hills!" if they say any of these things. And yet they do. Here's my Real Nurse Jackie take on them.

As a boss, are you providing good guidance, or 'good' stories?

As a boss, are you providing good guidance, or 'good' stories?

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Say what you will about bad bosses: They always seem to create great stories. But not usually as intended.