When he entered nursing school, Steve Proctor was answering a call to serve others that he first heard years earlier. As a child growing up near Lake Huron, Proctor suffered from severe allergies and asthma and was in and out of doctors' offices. A series of shots helped him overcome his condition, and he saw that healthcare workers could change lives.
Instead of spending more time doing hands-on patient care, therapists who work with Medicare beneficiaries have been strapped with increased administrative tasks, sometimes leading to delayed services, or worse.
As a first-year social worker, Roxanne Galloway often lay awake worrying about her future.
Incremental raises earned by many long-term care workers are being eroded by increases in their own healthcare costs and shrinking bonuses, according to the nation's largest annual survey of nursing homes.