John Whitman

Reducing readmissions: Physician services enabled by telemedicine in SNFs

Reducing readmissions: Physician services enabled by telemedicine in SNFs

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When a resident of a skilled nursing facility has an acute event after hours or on weekends, the on-site nurse will generally call the patient's primary care physician. Over the telephone, the nurse will attempt to describe the resident's condition to his or her physician. Then the physician, in the middle of his Saturday at the zoo with his family, or at 3 a.m. (still trying to wake up), has to make a judgment call about whether the resident needs to go to the hospital.