Most Recent Articles by John O'Connor
For more than a decade, students learning about senior housing administration at George Mason University have been "mystery shopping" operators via phone calls. The latest results are just in. And believe me, they are nothing to call home about.
Many senior living operators could do a better job of attracting potential customers, a study by students at George Mason University has found.
Long-term care bucked healthcare industry trends with strong merger and acquisition activity in the second quarter, according to newly released data from professional services firm PricewaterhouseCoopers.
The Five Star rating system is about to get retooled, thanks to a scathing report in The New York Times. The only real question is how extensive the changes will be.
Skilled care facilities officially tabbed "alternate care sites" may not be able to take on hospital patient overflow during disasters, according to a report that examines hospital disaster planning.