John Kane

Medicare Advantage organizations are unresponsive to provider questions, long-term care professionals tell CMS

Medicare Advantage organizations are unresponsive to provider questions, long-term care professionals tell CMS

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Several skilled nursing facility workers expressed frustration regarding communications with Medicare Advantage organizations during a public call with government officials Wednesday. Centers for Medicare & Medicaid Services representatives acknowledged that provider frustration in this area has been an ongoing issue, but they said that their hands essentially are tied.