Staff members have discovered a hidden camera that family members planted in their loved one's room, suspecting that she was being abused or not take care of properly. What should be our next step?
What do you advise about using external auditors to check what we're doing — before wave after wave of government auditors come in?
I'm an administrator who's read all of this stuff about overuse of antipsychotics on long-term care residents. I like and trust my director of nursing, medical director and clinical staff — to a degree, that is — but what can I do to REALLY know that we're not overusing this stuff, and would not be liable for some sort of adverse regulatory or court findings?
Our facility is encountering financial difficulties. What do we need to keep in mind about the legal implications of defaults under our loan documents and negotiating with our lender?
I'm tired of losing informal dispute resolution proceedings. How can I win one?