Most Recent Articles by John Durso
A member of our executive team is going through a divorce where his ex-wife alleges physical abuse. What should we do?
We've taken reasonable precautions, posted signs, added many hand sanitizers, urged hand washing or mask wearing by visitors, etc., but one of our residents got the flu. Now family members are trying to hold us legally responsible for his sickness and ultimate death. What more could we have done? Do we have anything to worry about?
Can a client or patient take pictures of staff sleeping or relaxing on the job, or of his personal belongings?
One of our employees has public photos on Facebook where he's in drag, and a board member complained. How should we tackle employees doing potentially embarrassing things away from work, yet in a public way?
There has been so much in the news about arbitration agreements over the past year. Are we in the clear and can we use them again?