Most Recent Articles by John Durso
A former resident's family member is bad-mouthing us on social media and in the press. While it is likely driven by grief, most of the information is false. What can we do? What should we not do?
How can we best ensure that nobody in our office steals from resident accounts? We don't know if it's mostly smaller places, but it seems like numerous execs or office workers have been "embezzling" that way.
Will the new National Labor Relations Board rules change the definition of manager or turn operators into co-employers with staffing agencies?
Surveyors recently were unfair, and rude. They inappropriately threatened my managers with unfounded citations. The next time they come, I want to audiotape or videotape them. Can I legally do this?
Family members are threatening to sue because their mother is carrying on a believed-to-be-sexual relationship with a gentleman who also lives at our facility. What's our recourse?