Most Recent Articles by John Durso
I trusted my software vendor but wound up having some resident personal information made available to the public. If a resident pursues a claim against us, can we seek damages from the vendor? What is our liability?
Ask the Legal Expert about ... what points should we be attuned to when our facility starts contracting talksJul 04, 2016
As the number of ACOs continue to increase every year, and as other payors seek to satisfy the same goals as the ACOs — lower costs with higher quality of services — a new market opportunity is ripe for organizations serving seniors
Can I factor a credit report check on a potential director of nursing into our hiring decision?
There's a CNA in our building who is transitioning from male to female. We suspect this will make some residents uncomfortable. What should we do?
A nearby competitor is ripping off our marketing slogans and copying some of our other sales ideas. What can we do?