Jamil Bhanji

Control issues: helping patients and staff members after a setback

Control issues: helping patients and staff members after a setback

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If you're a leader at a long-term care facility, you're constantly trying to promote persistence in the face of obstacles. Maybe you're trying to motivate a patient to progress with therapy or a struggling nurse aide to improve on the job. I've got one magic word that could help in this effort: Control.