I couldn't live without ... McKesson's Six Sigma team

Share this article:
Stephen Carroll, COO Allcare Pharmacy
Stephen Carroll, COO Allcare Pharmacy

Thanks to McKesson's Six Sigma team, Allcare Pharmacy was able to make several workflow and process improvements, says Allcare Pharmacy COO Stephen Carroll.

The Six Sigma team identified four areas for process improvement: pharmacy workflow, pharmacy systems, labor tracking and inventory management, Carroll says. One example of a positive change has been a way of directing specialized orders, such as split doses, to the technicians, who focused on those specific prescriptions.

McKesson began with Allcare Pharmacy on the implementation of Six Sigma in 2010, and Carroll says the implementation has paid off.

“We wanted to improve efficiency and accuracy,” he says. “Six Sigma confirmed some of the ideas we had and helped us make changes to improve. We were able to improve our workflow process.

“We've had a 20% increase in productivity,” Carroll says.
Six Sigma assists
McKesson's Six Sigma team can assess a pharmacy floor plan and look at order processing from end-to-end. It can examine over-production and processing, along with transportation and waiting issues.

For more information:
McKesson Health Systems
(800) 571-2889

http://www.mckesson.com/en_us/McKesson.com/

Is there something you couldn't live without?
Email Elizabeth Newman at elizabeth.newman@ mcknights.com

Share this article:

More in News

Skilled nursing facility trends contribute to improved Medicare outlook, Congressional report says

The Medicare trust fund is on track to remain solvent until 2030, trustees of the program stated in a Congressional report released Monday. This improved outlook is due in part to revised expectations about the case mix in skilled nursing facilities.

House bill would define, promote coordinated long-term care services

A bill introduced in the House of Representatives would target improved care coordination for seniors, also adding it under the Older Americans Act.

Seize the day: Tech Awards deadline is tomorrow

Seize the day: Tech Awards deadline is tomorrow

The final countdown has begun: Long-term care providers have less than 48 hours to enter the third annual McKnight's Excellence in Technology Awards. Submissions will be accepted through July 30.