Although you may associate rehabilitation with therapy and nursing, customer service is critical for a successful patient experience. Our customer service supervisor visits patients each day to proactively address patient concerns before they turn into complaints.
The America Starts Talking campaign is designed to provide information about naloxone, a potentially lifesaving medication that can be used in an opioid emergency.
As long-term care operators, we are constantly jockeying to become preferred providers for tertiary hospital's post acute care networks.
As more states adopt the managed care model, as well as take advantage of the changes to health care brought about by the Affordable Care Act, we can expect significant changes in the years to come.
If you walk into our dining room at Village on the Green in Longwood, Florida, it might take you a moment to realize you're at a senior living community.
The benefit of vast choice actually creates frustration and confusion for many and may cause "decision-making paralysis."
At Mather LifeWays, we've pioneered five unique, replicable channels in which effective outreach can be done:
- RELATED TOPICS
- Mather Lifeways
Developing resilient leadership traits is not something that just happens. Conscious effort must be made to build and maintain resilient skill sets as part of a leader's toolbox. The same can be said for an organization.
Professional and trade organizations advocating for pharmacy and pharmacists rarely agree on much, but the movement to persuade Congress to grant Medicare provider status to pharmacists is just such an issue.
Short-term rehabilitation programs are designed to promote and ease individuals' return to home environments and assist with re-entry into the community within a relatively short period of time.
Guest columns are written by long-term care industry experts, ranging from academics and thought leaders to administrators and CEOs.