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Building a dining staff team has yielded long-lasting results

Patrice Griffiths March 16, 2010

Our dining department, which struggled with a communication gap, is now a stronger, more cohesive unit. The journey to get there has been educational and rewarding.

Apply outcomes measurement to therapy services

Bill Goulding March 09, 2010

Outcomes measurement is a powerful tool that can help demonstrate the quality of therapy your long-term care facility is providing. Why not give it a try?

Demystify risk management in nursing homes

By Paola DiNatale MSN, RN, NHA, RAC-CT, and Brad Granger, MBA, NHA March 02, 2010

What if every staff member was asked to define risk management? It's likely that no two responses would match. It's even possible that some responses would be incorrect.

The federal government should invest more in home care

Diane Walker February 22, 2010

The Obama administration is taking the right step in investing in programs to support family caregivers. It needs to do more.

Strive to integrate assisted living into care continuum at retirement communities

Robert C. Pfauth February 16, 2010

There should be a seamless transition between levels of care in continuing care retirement communities.

Every day is an opportunity to forge relationships

Chad Elberson February 08, 2010

Strong relationships are the backbone of the culture change movement.

Let's build better boards of directors

Anthony Cirillo February 02, 2010

Change starts at the top. That is why a forward-thinking long-term care organization must have the right people on its board of directors.

Don't underestimate the importance of marketing

Pam Selker Rak January 25, 2010

Just because times are tough does not mean long-term care organizations should skimp on marketing. It's important to view marketing as a long-range investment and not as just another expense.

Incorporating hospitality into long-term care demands blending style with substance

Sloan Bentley January 19, 2010

The hospitality industry has a lot of good advice to offer long-term care communities. But it's important for communities to remember not to sacrifice substance for style.