It is not a numbers game. Well, I guess it kind of is. Let's face it: It is now common practice to monitor your facilities' Five Star ratings.
Skilled nursing facilities with a high rate of employee satisfaction also have fewer survey deficiencies and a higher Five-Star quality rating, according to research announced yesterday at the American Health Care Association annual meeting in Phoenix.
Nursing homes in California, as of the start of the year, must publicly post their facilities' ratings as determined by the federal Five-Star Quality Rating System.