News of the recent double-homicide in a Houston nursing home arrived the morning I was to speak to a group gathered to address the needs of younger residents in long-term care. It didn't escape anyone in the audience how serious this topic is. What can organizations do to respond to this terrible news and to reduce the chances that a similar situation could happen in their facilities? Plenty.
The first rule of any debate, or "heated" discussion, is to know your definitions. If you don't, not much else matters. With caregiving, it comes down to knowing your people.