Excuses

Stop making excuses

Stop making excuses

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In healthcare, there's a knee-jerk fear that admitting a mistake or error in judgment will lead to a lawsuit, and so an excuse is made. While it's important to hear someone out as to their reasoning for, say, a resident care plan, there is a difference between explanation and excuse.

When good excuses go bad

When good excuses go bad

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Do you ever sometimes just want to say, "I'm not buying that one" when you get some absolutely bizarre excuse from a staff member as to why she called out?