A small team of workers responds best in emergencies, expert says
By
Tim Mullaney
Oct 23, 2014
Long-term care providers should consider a “flat” crisis management approach that relies on a core group of staff members, experts advised Wednesday at the LeadingAge annual conference.
The beauty of bad publicity
By
Gary Tetz
Aug 28, 2014
When I saw the New York Times article illuminating the clever ways devious operators could inflate their Medicare star ratings, I had mixed emotions ranging from fury to rage.