Crisis management guidebook offers inside advice

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Crisis management guidebook offers inside advice
Crisis management guidebook offers inside advice

The newest Crisis Management Guidebook provides operators with guidance on issues ranging from research tips to social media tactics to having an effective crisis plan. Included is a step-by-step action plan for getting through the first critical hour of a crisis, tips for crafting messages under pressure, advice on creating a social media action plan, checklists to gauge an organization's readiness for a crisis — and more. 

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