Consumer

Understanding consumer choice

Understanding consumer choice

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If you operate a senior living facility, here is something to put at the very top of your to-do list: Survey your residents to understand the choices they have made in the Medicare open enrollment period, which is closing tomorrow.

CMS to freeze providers' Five-Star ratings; agency announces more info heading to Nursing Home Compare website

The Centers for Medicare & Medicaid Services is gearing up to make changes to its Nursing Home Compare website over the next few months, the agency has noted.

Most residents, families and workers would recommend their nursing home, survey finds

When it comes to their nursing home, a large majority of consumers and workers would be willing to recommend their facility to others, according to the results of a new survey.