CMS angling to ease providers' burdens from Medicare Administrative Contractors

Share this article:
Deficit reduction and long-term care: Enjoy things while you can
Deficit reduction and long-term care: Enjoy things while you can

The Centers for Medicare & Medicaid Services is asking providers to help figure out a way to make demands from Medicare Administrative Contractors less burdensome.

CMS has called for provider contact information so the agency can survey a random sample of long-term care operators. This will help the agency determine just how satisfied providers are with the recently instituted Medicare Administrative Contractors (MACs). The Social Security Act names provider satisfaction as a MAC performance standard.

Providers have suffered widespread exasperation with MACs since the new contractor groups started asking for more billing information in the fall. Operators, for example, have reported miscommunication, delayed responses and otherwise baffling answers to their requests to provide therapy beyond Medicare Part B therapy cap levels.

CMS has specifically solicited feedback regarding ways to diminish providers' burdens, such as through automated information collection. The agency also has asked for feedback on how useful and necessary the information collection has been, as well as for methods that could improve the collection process.

Providers can submit comments electronically via, or by direct mail to the CMS Office of Strategic Operations and Regulatory Affairs.

Share this article:

More in News

Skilled nursing facilities with poor quality ratings do not readmit more patients to hospitals, researchers find

Skilled nursing facilities with poor quality ratings do ...

Low-quality and high-quality skilled nursing facilities readmit about the same proportion of residents to hospitals, suggest research findings recently published in the American Journal of Medical Quality.

Cipro and related antibiotics increase MRSA risk in long-term care facilities, study ...

Long-term care residents on a fluoroquinolone antibiotic such as Cipro are at an increased risk for methicillin-resistant Staphylococcus aureus, researchers in France have found.

Jonathan Blum, who oversaw long-term care reforms, resigns as head of Medicare

The nation's top Medicare official, Jonathan Blum, is leaving his post next month, news outlets reported Tuesday. Blum became a familiar figure to long-term care providers through Open Door Forum calls and other outreach efforts during his five-year tenure, as he guided implementation of Medicare ...