In recent years, the number of long-term and post-acute care providers who use electronic health records has grown rapidly in response to increased regulations, additional data requirements, and downstream pressure from acute care partners and accountable care organizations.
Most organizational employee recognition programs place a lot, if not all, of the responsibility for recognizing good work of their team members squarely on the shoulders of managers or supervisions. This is unfortunate and, actually, creates unwanted negative effects.
Experts in senior living know there is an impending leadership problem, if not a crisis. A wave of the industry's top executives are set to retire and it's uncertain from where the next generation will come.
I shared with the charge nurse my inner joy about filling all our staffing holes completely. She looked at the schedule and mumbled, "Great — you have scheduled nothing but Refrigerator Nurses."
As the population continues to age with an extended life expectancy, embracing innovative models ensures we all can experience both quality care and quality lives.
We all yearn for a time when value-based purchasing (and care) loses its originality. A time when motivations for providing excellent care and achieving excellent resident outcomes are aligned with reimbursement.
The political squabbles in Washington have many providers and support businesses on edge and wondering about the future of healthcare and our industry.
While arguably late to the telehealth game, long term care and post-acute care providers are now key players in telehealth as its benefits become more and more apparent for their patients and business models.
As senior housing professionals, we're well aware of the many opportunities that Life Plan Communities offer residents. The programs, amenities, services, and health care provided create an opportunity-rich environment that we believe supports wellness. It's a big part of the reason we do what we do.
Here I was standing at the funeral of Rabbi Israel T, one of the beloved residents of our nursing home and a man I came to love and admire in the too short period of time that I was privileged to know him.
Identifying ways to improve census is a common goal among long-term care providers. Despite a continually expanding elderly population, occupancy levels are at the lowest point in five years.
As McKnight's coverage of comments by The Centers for Medicare & Medicaid Services principal deputy administrator for operations at a recent hearing indicated, "several of the failings" that led to the nursing home resident deaths could be traced to inadequate training on the emergency preparedness plan, or following proper emergency protocol.
In the challenging environment of senior living facilities, owners and executive managers are increasingly realizing the incredibly high correlation between employee engagement and critical outcomes: Attracting and retaining great people, resident satisfaction, overall facility occupancy, and profitability.
Malnutrition is highly prevalent among cancer patients today, and is one of the leading causes of readmission for long-term care residents.
BPCI Advanced, or the next iteration of CMS's Bundled Payment for Care Improvement initiative, is coming. Despite the recent shake-ups at HHS, skilled nursing facilities (SNFs) that enroll in the program are poised to capture the rewards that stem from greater efficiencies and better patient outcomes during an episode of care.
Approximately 600,000 Americans live with ESRD, representing 1.1% of the Medicare population but 5.6% of Medicare costs.
I've seen it so often it becomes routine: Your coworkers complain about everything, they keep complaining, you start complaining just to join in, and soon you're involved in Complain-Fest 2017.
The key here is not only to understand outcomes of residents once they are discharged from the SNF, but also to leverage the information for talking points with hospitals when seeking preferred provider relationships or bundled payment arrangements.
We can learn a lot by examining Massachusetts, a state that has embraced healthcare reform and currently working to transform its Medicaid program.
If staff members are not aware of the proper guidelines on what information can and cannot be shared, there could easily be a breach of that resident's privacy.
With all the recent restrictions on psychotropic medications in skilled nursing facilities, many facilities find themselves struggling with a resurgence in unwanted resident behaviors that were previously well-managed by anti-psychotics, benzodiazepines and other drugs.
In my last article, I shared with you the latest research on employee and leader engagement. Let's now look at what leaders can do to improve engagement and help themselves become an engaged leader.
Cancer treatment can cause a multitude of side effects for patient resident who is suffering from the disease, many of which can affect nutritional status.
Watching the news these days, it's easy to feel like nursing homes and those of us working in them aren't doing anything right. I want to suggest otherwise.
The Department of Justice's largest-ever healthcare fraud enforcement action, announced in mid-July, sends a clear signal about the federal government's escalating efforts to eradicate and penalize fraud in healthcare: They're here to stay.
Nineteen percent of all Legionnaires' disease (LD) outbreaks are LTC related.
It's not news that our planet has a serious antibiotic resistance problem on its hands, or that better antibiotic stewardship across the health care spectrum is essential to solving it.
Some tips from a daughter's perspective.
The more minutes of therapy, the higher the payment. Are there unintended consequences from the current model? Of course.
I rinse out my used plastic bags. Maybe not all the time, but often ... I do love our Mother Earth, but that wasn't driving my behavior.
Post-acute care facilities must excel at weaning patients off ventilators. After all, what hospital wants to transfer a patient to a facility with mediocre weaning success rates, after its staff has worked very hard to help its patient recover throughout a lengthy ICU stay?
The new Resident Classification System, which may be implemented Oct 1, 2018, is changing the game. I say "may be implemented" because there's reason to believe that it may be delayed a year.
As healthcare entities throughout Texas and Florida work tirelessly to put back the pieces following hurricanes Harvey and Irma, reflection is likely top of mind.
Yet many long-term care residents know, deep down, there is "something more" out there; and that "something more" is often something unfinished - a hope or aspiration that never came to full fruition in their lives
The ongoing court dispute over whether Title VII of the Civil Rights Act of 1964 outlaws discrimination on the grounds of sexual orientation — as opposed to gender — has taken a new turn with the filing of a brief by the Department of Justice arguing that it does not.
The first time I used the words "resilience" and "engagement" was with my leadership team at the time. I asked, "What can we do to advance engagement and help people to be more resilient?" Suddenly, everyone around the table had important emails to read on their phone.
Serving as a caregiver for an ailing parent or parents can be extremely challenging. It can be physically, mentally and emotionally draining.
Is there ever a time when your employees might use their private vehicles to perform company business?
Multiple studies have demonstrated the validity and reliability of the Braden Scale. However the accuracy of the risk assessment is dependent upon an understanding of the multiple risk factors contributing to the development of pressure ulcers, particularly for residents with risk for lower extremity wounds.
For those of us approaching the age where some of our peers are starting to show decline in their cognition, it's certainly worth doing everything we can and exploring all options to preserve the physical and mental health of our clients.
Imagine my surprise when several people came bearing the shocking news that "the MDS will not matter anymore" and that RCS-1 is "the end of the MDS." Wait, what? Not on your life!
One of the tasks of gerontology schools, nursing facilities, senior living facilities in an increasing geriatric society must seek ways of linking high-tech inanimate objects with value rituals of seniors.
Negativity is one of the most common, and deeply ingrained, obstacles to a healthy work environment.
Would you be surprised to learn that a conflict exists within the Trump administration? I didn't think so.
When it comes to rehabilitation and skilled nursing care, the majority of seniors and their families are looking for an effective and comprehensive process which will get them back home with a decreased chance of re-admission to the hospital.
With Medicare essentially stamping "declined" on more and more attempts to discharge post-acute patients to inpatient rehab facility care, skilled nursing facilities have become the preferred setting.
While hospitalizations and aggressive disease treatment are common in serious illness, hospice and palliative care specialists support patients through the entire trajectory of disease to include educating and empowering patients about the benefits and burdens of various interventions.
Music therapy is in the news a lot lately, and there's a reason for that: it works.
My phone rang and the voice said, "We are activating our incident command center." I asked, "Is this a drill?" The voice in a solid tone replied, "This is not a drill."
Regulatory and accrediting agencies such as Centers for Medicare & Medicaid Services and The Joint Commission expect healthcare organizations to monitor the activities of their external contractors to ensure the quality of care, treatment and services they provide.
Packing for New Jersey to help Bernie (my father-in-law, whom I was honored to call "Dad") navigate his transition from hospitalization to SNF, something told me to pack a suit.
Ensuring the provision of quality post-acute care in skilled nursing and assisted living facilities requires the need to direct and perform an increasingly complex array of medication management regimes and clinical functions.
When residents take initiative to create programs that flow from their passions, the result is greater engagement.
Your post-acute/long-term care organization should be well on its way to developing its Facility Assessment, Emergency Preparedness Plan and written QAPI plan for compliance by November 2017. The best way to address these three new RoPs/CoPs is by transitioning your healthcare organization into one focused on service delivery.
I've had the pleasure and honor of participating in advocacy in a variety ways in the last 10 years .
Nursing is a demanding occupation - a career as a nursing professional is often associated with long hours and high stress. Especially in long-term care facilities, where patients receive both physical and cognitive assistance around the clock, the emotionally taxing atmosphere can increase the likelihood of low employee morale.
What would our leadership look like if we thought that tomorrow would not come? If we ask ourselves that question, we immediately will reason there is a tomorrow. That is our challenge: We always give ourselves time. Time, in this case, is not our friend.
My most recent trip to Washington, D.C., was wrapping up like most others. I was heading to Reagan Airport by way of Uber, but what happened next was not typical — and drove me to write this piece.
Effective leaders leave powerful clues.
LTC health professionals know all too well that musculoskeletal pain is a common patient complaint.
The Harvard Business Review spoke to an issue a few years ago that has concerned many of us in and out of healthcare for some time: "Why do so many incompetent men become leaders?"
I can still remember it clearly when the phone rang and a serious voice on the other end of the line told me what happened. My loved one fell and, luckily, didn't break any bones.
Careers in the healthcare field span such a wide variety of applications - with some passionately drawn to provide care for vulnerable patients like children or the elderly, while others are attracted to fast-paced, hospital settings.
Please, someone tell me why we are still challenged with identifying and treating pain in the elderly, particularly those with dementia.
Hospitals and health systems are increasingly shifting their focus to managing an episode of care.
The public dialogue surrounding repeal of the Patient Protection and Affordable Care Act, also known as Obamacare, has made little mention of the nuts and bolts of the legislation that would be lost when it is gone.
While watching my son's lacrosse game this weekend, I realized those of us practicing in long term care could learn from the offensive team member positioned behind the goal—the X-attackman.
It's good to have a "big dog" recognize that the long-term and post-acute care sectors should be given more help with information technology and exchange.
There are two dates fast approaching that will have a major impact on long-term care operations and revenue.
The adage "you are never too young to teach and never too old to learn" took a new meaning at the National Pressure Ulcer Advisory Panel (NPUAP) Biennial conference held in New Orleans..
Not long ago, my mother broke her hip and spent time in the hospital. Upon discharge, the social worker gave us a list of post-acute care facilities.
How do we shape a new reality for long term care? With the aging sector in general under attack and ageism on the rise in today's society we have a larger obligation than ever to reach for something more. Transformation in its literal definition means to go beyond. The question then becomes how do we go beyond what we see?
One of the fallacies that we suffer under as therapists in SNFs is the mythology of the "Plateau."
I was amazed how I lost 10 pounds while being in the hospital. I made a joke with a friend of mine who is a dietician about the "hospital diet." She became very serious and stated, "You know we do more harm than good to our patients by the lack of attention to malnourishment." In looking to the research, she is correct.
As an owner-operator, you likely are on information overload when it comes to electronic health record (EHR) systems.
Therapy utilization will be as scrutinized as much as it ever has been, even though the "improvement standard" has once again been deemed deceased.
As 2017 continues, and the dynamics change, it's critical that lenders, owners and operators be patient and take a holistic view of the market — particularly the demographics and particulars of their sub-markets.
Most people would acknowledge the President of the United States as the most powerful person in the world. If those same people were asked to identify who is currently the most powerful person in the healthcare industry, most outside the healthcare industry would not have a ready answer.
I've had the privilege to speak with two different medical entities today and wanted to share the experience with my readers and colleagues.
Our loss trending experience has shown us that the same issues that result in F-tags during a survey can also result in a patient event or claim.
We've all heard the old adage attributed to Benjamin Franklin that "an ounce of prevention is worth a pound of cure." And while Franklin's famous words were written nearly 285 years ago, they still resonate today, particularly with regards to implementing a safe resident handling program.
Even since I joined the Society as Executive Director four years ago, I have seen the Society and the setting change a great deal.
As awareness of mindfulness and stress management self-care techniques grows, adults are rediscovering the simple pleasures of engaging in coloring to relax, while also improving their brain function.
The Centers for Medicare & Medicaid Services' Bundled Payments for Care Improvement (BPCI) initiative has handed skilled nursing facility professionals an opportunity to play a greater role in post-discharge care coordination.
One question that has come up repeatedly over the years when I have been working with leaders that are new to the idea of culture change is, "Where do I start?"
SNF administrators must ask themselves, "Did we provide the kind of care the resident really needed to maximize her 'whole emotional and mental well-being?'"
Long-term care was never planned. It was never even consistently defined. A generally useful definition is that it is a set of services to assist persons who have lost, or never acquired, basic capabilities for self-care and management.
Yes, this was my first time. I was nervous and did not know what to expect. Let me start with a confession: Five years ago, I didn't even know what HIMSS (Healthcare Information and Management Systems Society) was.
A recent decision from the Supreme Court of Georgia makes clear that a plaintiff who brings a wrongful death claim against a decedent's nursing home is bound by the arbitration agreement entered into by the decedent and/or her power of attorney.
CMS' views about the unfamiliarity of existing and proposed requirements by hard working professionals and family caregivers, and the fact that they are troubled by it, is a point well taken
The Government Accountability Office has released its 2017 "High Risk List," which identifies federal agencies and programs vulnerable to fraud, waste, abuse and mismanagement.
It's possible to create your work dream team instead of settling for a drama team. Here are four quick mindsets you can incorporate today to get the drama out of your team and help them take a new level of ownership.
It was an eventful year in 2016, especially for the seniors housing and care sector. Aging baby boomers, diminished finances and divestiture of skilled nursing facilities were topics on the mind on many providers in the past 12 months.
I left long-term care in 2016. One day, I sat across a long conference room table and was awestruck by the decimation I observed before me.
As a nursing leader, I rarely gave credence to branding and the value of a name, until I was sitting in a local coffee shop. I was interviewing for a new position at a nearby hospital in town when I observed an interesting group wearing branded clothing. Person after person saw the brand and came over to the group to mention how much their hospital meant to them.
The staff at Shuksan provided opportunities for Arlene to feel in control, in a situation where self-reliance lacked.
When an injured employee is out of work, there is a potential that the injury will impact an organization's productivity, efficiency and overtime costs.
Prior to the discovery of antibiotics, the most common cause of death was infection. There was no good treatment for pneumonia, complications of urine or ear infections were common, and many people died of simple wounds.
Jerry Seinfeld's successful nine-season comedy sitcom was a "show about nothing," yet it won more than 40 international awards. Although this blog might not receive such international acclaim, it reminds me of "Seinfeld" because, well ...