"Mrs. Jones" is in the middle of the dayroom, once again engaging in verbal abusiveness that disrupts the residents, families and staff on her unit.
The long-term care space is rapidly changing and evolving. Big data analytics will play a key role in helping to shape the future of this space.
Almost exactly 6 years from the date of our first training, we recently added our 50th home to the Eden Alternative Registry.
Nursing homes have an epidemic health problem these days, but it's not in their patient population, it's on their own balance sheet.
As someone who has close to 20 years of long-term care recruitment experience and who has personally worked as a nursing home administrator, I understand how important culture is when making the right hire. The first step in creating the right culture is matching the best candidates with your beliefs.
Legacy featured the works of 20 established and emerging senior artists from Long Beach, CA, and surrounding communities.
It's a loaded question: How good does your data need to be? If we're honest with ourselves, we must admit that we're not perfect. Nor are the systems we create to help minimize error perfect.
At the end of 2017, Congress recessed before a decision was made on the repeal of the Part B Therapy Cap that we've been living with, working around, and appealing since 1998.
With each new year, cancer patients find continued hope that a cure or treatment for their disease will lead to longer and fuller lives.
I was meeting with a new client recently at their skilled nursing and rehab facility for our in-service prior to launching their online digital marketing campaign.
While federal regulations state that nursing homes must provide "each resident with a nourishing, palatable, and well-balanced diet that meets dietary requirements and any special dietary needs" under the guidance of a registered dietician, facilities have a lot of flexibility on how this regulation is met.
What are long-term care providers to do post-Kindred? Should they expect that their agreements to arbitrate will be enforced or invalidated at the state level?
Over the last 20 years, there is a movement to assign elders to units that specifically address their need.
The design of the BPCI-Advanced program appears, at first glance, to offer little opportunity for SNFs looking to redesign their business models and take episodic healthcare risk alongside hospitals and payers. It effectively sunsets the original BPCI option that kicked off the risk-based episode at post-acute admission (called "Model 3"), leaving all bundled post-acute services to start with either an inpatient or outpatient service.
From Hurricanes Irma and Harvey to the California wildfires, there has been no shortage of extreme weather around the country.
I am frequently asked to consult about "inappropriate" behavior in skilled nursing facilities. The question is usually something like: "We have a resident who is doing 'X behavior'— what should we do?" (You can fill in the X with behaviors like wandering, yelling, hitting, hoarding, etc). My answer is always along these lines: "I have no idea what to do, but please let's talk about this particular resident."
Suddenly the plane dropped and items went flying, including people. We heard the strange noise again and realized that this was not normal turbulence.
I know you think you have unwrapped all of the presents under your company's Christmas tree-but wait. I know of a present that you haven't "unboxed" yet and it's the gift that keeps on giving year after year.
Think about SBAR. Situation, background, assessment, recommendation. Apply it to email. In other words, think bullet points, not novels.
Does your organizational safety program and committee focus solely on employee injuries and Workers' Compensation issues? If so, you are not alone.
Most of us have used or at least aware of the PHQ-9 (Patient Health Questionnaire) scale for depression. Through a series of questions that are directly related to the DSM-IV criteria, a patient or caregiver can determine whether they're depressed and how best to address their depression.
The post-Hurricane Irma disaster at a Florida nursing home, where multiple residents died from heat-related problems when the electricity went out, prompted a last-minute legislative add-on — allowing recording devices in residents' rooms — to a Florida bill requiring back-up generators for long-term care facilities.
National health expenditures will increase from $3.5 trillion in 2017 to $5.5 trillion in 2025, according to the Centers for Medicare & Medicaid Services. That's two trillion dollars in only eight years, and accounts for 19.9% of the GDP
The current implementation of Medicare's sliding scale ADR limit policy is preventing the recovery of improper payments and has afforded a significant portion of providers with immunity from billing accuracy review due to the low volume of claims they submit
The day after Thanksgiving, CMS further defined its intensions with the Five-Star Quality Rating System; more specifically how the new survey process and derivative data will be used in its calculation of the Health Inspection domain. Here's what that means — and doesn't mean.
Despite all of us having heard at least one story of good medicine gone wrong, coordinating care among skilled nursing facilities (SNF) and home- and community-based services (HCBS) can be a win-win situation.
Growing and arranging flowers and cultivating greens allows them to practice real tasks that are used in everyday life.
In recent years, the number of long-term and post-acute care providers who use electronic health records has grown rapidly in response to increased regulations, additional data requirements, and downstream pressure from acute care partners and accountable care organizations.
Most organizational employee recognition programs place a lot, if not all, of the responsibility for recognizing good work of their team members squarely on the shoulders of managers or supervisions. This is unfortunate and, actually, creates unwanted negative effects.
Experts in senior living know there is an impending leadership problem, if not a crisis. A wave of the industry's top executives are set to retire and it's uncertain from where the next generation will come.
I shared with the charge nurse my inner joy about filling all our staffing holes completely. She looked at the schedule and mumbled, "Great — you have scheduled nothing but Refrigerator Nurses."
As the population continues to age with an extended life expectancy, embracing innovative models ensures we all can experience both quality care and quality lives.
We all yearn for a time when value-based purchasing (and care) loses its originality. A time when motivations for providing excellent care and achieving excellent resident outcomes are aligned with reimbursement.
The political squabbles in Washington have many providers and support businesses on edge and wondering about the future of healthcare and our industry.
While arguably late to the telehealth game, long term care and post-acute care providers are now key players in telehealth as its benefits become more and more apparent for their patients and business models.
As senior housing professionals, we're well aware of the many opportunities that Life Plan Communities offer residents. The programs, amenities, services, and health care provided create an opportunity-rich environment that we believe supports wellness. It's a big part of the reason we do what we do.
Here I was standing at the funeral of Rabbi Israel T, one of the beloved residents of our nursing home and a man I came to love and admire in the too short period of time that I was privileged to know him.
Identifying ways to improve census is a common goal among long-term care providers. Despite a continually expanding elderly population, occupancy levels are at the lowest point in five years.
As McKnight's coverage of comments by The Centers for Medicare & Medicaid Services principal deputy administrator for operations at a recent hearing indicated, "several of the failings" that led to the nursing home resident deaths could be traced to inadequate training on the emergency preparedness plan, or following proper emergency protocol.
In the challenging environment of senior living facilities, owners and executive managers are increasingly realizing the incredibly high correlation between employee engagement and critical outcomes: Attracting and retaining great people, resident satisfaction, overall facility occupancy, and profitability.
Malnutrition is highly prevalent among cancer patients today, and is one of the leading causes of readmission for long-term care residents.
BPCI Advanced, or the next iteration of CMS's Bundled Payment for Care Improvement initiative, is coming. Despite the recent shake-ups at HHS, skilled nursing facilities (SNFs) that enroll in the program are poised to capture the rewards that stem from greater efficiencies and better patient outcomes during an episode of care.
Approximately 600,000 Americans live with ESRD, representing 1.1% of the Medicare population but 5.6% of Medicare costs.
I've seen it so often it becomes routine: Your coworkers complain about everything, they keep complaining, you start complaining just to join in, and soon you're involved in Complain-Fest 2017.
The key here is not only to understand outcomes of residents once they are discharged from the SNF, but also to leverage the information for talking points with hospitals when seeking preferred provider relationships or bundled payment arrangements.
We can learn a lot by examining Massachusetts, a state that has embraced healthcare reform and currently working to transform its Medicaid program.
If staff members are not aware of the proper guidelines on what information can and cannot be shared, there could easily be a breach of that resident's privacy.
With all the recent restrictions on psychotropic medications in skilled nursing facilities, many facilities find themselves struggling with a resurgence in unwanted resident behaviors that were previously well-managed by anti-psychotics, benzodiazepines and other drugs.
In my last article, I shared with you the latest research on employee and leader engagement. Let's now look at what leaders can do to improve engagement and help themselves become an engaged leader.
Cancer treatment can cause a multitude of side effects for patient resident who is suffering from the disease, many of which can affect nutritional status.
Watching the news these days, it's easy to feel like nursing homes and those of us working in them aren't doing anything right. I want to suggest otherwise.
The Department of Justice's largest-ever healthcare fraud enforcement action, announced in mid-July, sends a clear signal about the federal government's escalating efforts to eradicate and penalize fraud in healthcare: They're here to stay.
Nineteen percent of all Legionnaires' disease (LD) outbreaks are LTC related.
It's not news that our planet has a serious antibiotic resistance problem on its hands, or that better antibiotic stewardship across the health care spectrum is essential to solving it.
Some tips from a daughter's perspective.
The more minutes of therapy, the higher the payment. Are there unintended consequences from the current model? Of course.
I rinse out my used plastic bags. Maybe not all the time, but often ... I do love our Mother Earth, but that wasn't driving my behavior.
Post-acute care facilities must excel at weaning patients off ventilators. After all, what hospital wants to transfer a patient to a facility with mediocre weaning success rates, after its staff has worked very hard to help its patient recover throughout a lengthy ICU stay?
The new Resident Classification System, which may be implemented Oct 1, 2018, is changing the game. I say "may be implemented" because there's reason to believe that it may be delayed a year.
As healthcare entities throughout Texas and Florida work tirelessly to put back the pieces following hurricanes Harvey and Irma, reflection is likely top of mind.
Yet many long-term care residents know, deep down, there is "something more" out there; and that "something more" is often something unfinished - a hope or aspiration that never came to full fruition in their lives
The ongoing court dispute over whether Title VII of the Civil Rights Act of 1964 outlaws discrimination on the grounds of sexual orientation — as opposed to gender — has taken a new turn with the filing of a brief by the Department of Justice arguing that it does not.
The first time I used the words "resilience" and "engagement" was with my leadership team at the time. I asked, "What can we do to advance engagement and help people to be more resilient?" Suddenly, everyone around the table had important emails to read on their phone.
Serving as a caregiver for an ailing parent or parents can be extremely challenging. It can be physically, mentally and emotionally draining.
Is there ever a time when your employees might use their private vehicles to perform company business?
Multiple studies have demonstrated the validity and reliability of the Braden Scale. However the accuracy of the risk assessment is dependent upon an understanding of the multiple risk factors contributing to the development of pressure ulcers, particularly for residents with risk for lower extremity wounds.
For those of us approaching the age where some of our peers are starting to show decline in their cognition, it's certainly worth doing everything we can and exploring all options to preserve the physical and mental health of our clients.
Imagine my surprise when several people came bearing the shocking news that "the MDS will not matter anymore" and that RCS-1 is "the end of the MDS." Wait, what? Not on your life!
One of the tasks of gerontology schools, nursing facilities, senior living facilities in an increasing geriatric society must seek ways of linking high-tech inanimate objects with value rituals of seniors.
Negativity is one of the most common, and deeply ingrained, obstacles to a healthy work environment.
Would you be surprised to learn that a conflict exists within the Trump administration? I didn't think so.
When it comes to rehabilitation and skilled nursing care, the majority of seniors and their families are looking for an effective and comprehensive process which will get them back home with a decreased chance of re-admission to the hospital.
With Medicare essentially stamping "declined" on more and more attempts to discharge post-acute patients to inpatient rehab facility care, skilled nursing facilities have become the preferred setting.
While hospitalizations and aggressive disease treatment are common in serious illness, hospice and palliative care specialists support patients through the entire trajectory of disease to include educating and empowering patients about the benefits and burdens of various interventions.
Music therapy is in the news a lot lately, and there's a reason for that: it works.
My phone rang and the voice said, "We are activating our incident command center." I asked, "Is this a drill?" The voice in a solid tone replied, "This is not a drill."
Regulatory and accrediting agencies such as Centers for Medicare & Medicaid Services and The Joint Commission expect healthcare organizations to monitor the activities of their external contractors to ensure the quality of care, treatment and services they provide.
Packing for New Jersey to help Bernie (my father-in-law, whom I was honored to call "Dad") navigate his transition from hospitalization to SNF, something told me to pack a suit.
Ensuring the provision of quality post-acute care in skilled nursing and assisted living facilities requires the need to direct and perform an increasingly complex array of medication management regimes and clinical functions.
When residents take initiative to create programs that flow from their passions, the result is greater engagement.
Your post-acute/long-term care organization should be well on its way to developing its Facility Assessment, Emergency Preparedness Plan and written QAPI plan for compliance by November 2017. The best way to address these three new RoPs/CoPs is by transitioning your healthcare organization into one focused on service delivery.
I've had the pleasure and honor of participating in advocacy in a variety ways in the last 10 years .
Nursing is a demanding occupation - a career as a nursing professional is often associated with long hours and high stress. Especially in long-term care facilities, where patients receive both physical and cognitive assistance around the clock, the emotionally taxing atmosphere can increase the likelihood of low employee morale.
What would our leadership look like if we thought that tomorrow would not come? If we ask ourselves that question, we immediately will reason there is a tomorrow. That is our challenge: We always give ourselves time. Time, in this case, is not our friend.
My most recent trip to Washington, D.C., was wrapping up like most others. I was heading to Reagan Airport by way of Uber, but what happened next was not typical — and drove me to write this piece.
Effective leaders leave powerful clues.
LTC health professionals know all too well that musculoskeletal pain is a common patient complaint.
The Harvard Business Review spoke to an issue a few years ago that has concerned many of us in and out of healthcare for some time: "Why do so many incompetent men become leaders?"
I can still remember it clearly when the phone rang and a serious voice on the other end of the line told me what happened. My loved one fell and, luckily, didn't break any bones.
Careers in the healthcare field span such a wide variety of applications - with some passionately drawn to provide care for vulnerable patients like children or the elderly, while others are attracted to fast-paced, hospital settings.
Please, someone tell me why we are still challenged with identifying and treating pain in the elderly, particularly those with dementia.
Hospitals and health systems are increasingly shifting their focus to managing an episode of care.
The public dialogue surrounding repeal of the Patient Protection and Affordable Care Act, also known as Obamacare, has made little mention of the nuts and bolts of the legislation that would be lost when it is gone.
While watching my son's lacrosse game this weekend, I realized those of us practicing in long term care could learn from the offensive team member positioned behind the goal—the X-attackman.
It's good to have a "big dog" recognize that the long-term and post-acute care sectors should be given more help with information technology and exchange.
There are two dates fast approaching that will have a major impact on long-term care operations and revenue.
The adage "you are never too young to teach and never too old to learn" took a new meaning at the National Pressure Ulcer Advisory Panel (NPUAP) Biennial conference held in New Orleans..
Not long ago, my mother broke her hip and spent time in the hospital. Upon discharge, the social worker gave us a list of post-acute care facilities.
How do we shape a new reality for long term care? With the aging sector in general under attack and ageism on the rise in today's society we have a larger obligation than ever to reach for something more. Transformation in its literal definition means to go beyond. The question then becomes how do we go beyond what we see?