Provider kindness can significantly reduce perception of pain, study finds
By
Alicia Lasek
Oct 22, 2019
Patients were nearly four times more likely to say their pain was well-controlled when their healthcare provider was seen as courteous.
Selling positivity
By
Gary Tetz
Apr 05, 2018
“It’s! a! great! day! at Generic Storage Place! (not its real name)” he exuberated. “How can I help you!?!” I thought it was probably a one-time sales charade, but he turned...
Let the positives outnumber the negatives
By
Herb Hildebrandt, Ph.D, Hl.D.
Apr 04, 2018
Easy to list negatives. Easy to become reclusive. No matter when you leave a home. Or retire. No matter the time or age or gender. Be positive in setting the goal, rejoice on reaching it: in a retirement...
Look on the bright side
By
Jacqueline Vance, RNC, CDONA/LTC
Jan 10, 2018
You know, it’s really all how you look at things. We all have days that stink, but spinning the situation differently can change how we deal with apparent downers.
Gratitude and good cheer, Part 2
By
Kathy Laurenhue
Apr 24, 2015
If you can create an atmosphere of gratitude in your setting, you will have created a place where people want to be.
New Year, new choice
By
Gary Tetz
Jan 08, 2015
People have wondered if I was awake to welcome the New Year. I think it’s another way to find out if I’m old, like one of those trick long-term care job interview questions that would be illegal...
Changing lives or just shoveling snow?
Feb 13, 2014
Like any good long-term care provider, I should know that to breathe a sigh of relief after weathering a crisis is to challenge the gods. Remember Brad, the nursing home administrator who left the deposition...
Puppy Bowl and bending it like Beckham
By
Jacqueline Vance, RNC, CDONA/LTC
Feb 04, 2014
Let’s face it: Sometimes life at work can be like the Denver Broncos at this year’s Super Bowl. And if we let that get in the way, we’re going to feel like Peyton Manning on his way to...
Stereotypes predict the odds of rehab success
By
James M. Berklan
Mar 01, 2013
If you’re like me, you’re a big believer in the saying “Attitude determines altitude.” Eldercare professionals should have this embedded in their minds — for their good and the...
Frail or sturdy? Seniors decide what they want to be
By
James M. Berklan
Feb 13, 2013
If you’re like me, you’re a big believer in the saying “Attitude determines altitude.” If you’re in the eldercare business, this should become embedded in your mind — for...