Ask the care expert

Share this article:
Sherrie Dornberger, RNC, CDONA, FACDONA, executive director, NADONA
Sherrie Dornberger, RNC, CDONA, FACDONA, executive director, NADONA
Do you know any way that we could allow families to send e-mails or pictures to our residents to make them feel better since many don't have the use of a computer in their rooms?

Actually, I just heard of a product that I think will solve your problem. I think this would be wonderful for all facilities. It is called “Presto.” It is a printer that is made by a well-known manufacturer.

It can be kept at the nurses station, family lounge, activities office or room—wherever is the best location for the residents. The subscription fee is about $10 per month (per unit) to enable everyone to receive e-mails from their loved ones.

With this service, your facility would give an email address such as to enable easy delivery. Five times per day (if the green light is on, signifying there is mail waiting) someone could press the button, and all the mail that is waiting would print out. It could be e-mails, pictures, recipes or basically anything that you could print out on your printer at home.

Of course, you would not want to have confidential items sent or printed here, as you could not keep it confidential with so many individuals receiving mail from one printer. Residents who have loved ones far away and no computer in their room would be able to get pictures of new grandchildren, great-grandchildren and pictures of various family activities.

How nice it would be to be able to provide another service that will make a big difference in someone's life! This could help defray depression and anxiety.

Please know I am not paid by this company in any way. The minute I saw this on TV, I investigated it, just to tell my colleagues about it. I am sure if you do a search on the Web or go to your local electronic/computer store, you can find out more about this product.

If you get it, be sure to write a policy regarding its use and then abide by it.
Share this article:

Next Article in News

More in News

Bulk of Medicaid to be managed care in two years: Avalere

Bulk of Medicaid to be managed care in ...

More than three-quarters of Medicaid beneficiaries will be enrolled in a managed care plan as of 2016, according to an Avalere Health analysis released Thursday. The numbers reveal that managed ...

Nursing home asked for employee's personal information too often, jury rules

The human resources department of a Maine nursing home did not properly protect a former employee's personal identification information, a jury recently ruled.

Test could confirm sepsis within an hour

Nursing home residents might benefit from a new way of diagnosing and treating sepsis made possible by discoveries out of the University of British Columbia.