Angel McGarrity-Davis, RN, CDONA, NHA

Most Recent Articles by Angel McGarrity-Davis, RN, CDONA, NHA

Ask the nursing expert ... about improving customer service

Ask the nursing expert ... about improving customer service

I'm a new unit manager and I see a lack of good customer service. What can I do?

Ask the nursing expert ... about juggling responsibilities

Ask the nursing expert ... about juggling responsibilities

How can a director of nursing juggle all the day-to-day responsibilities and still be available to the needs of his or her staff?

Ask the nursing expert ... about managing across generations

Ask the nursing expert ... about managing across generations

How can I navigate the many variables I'm faced with — age, gender, culture, education levels — to put a quality team together?

Ask the nursing expert ... about becoming a good leader

Ask the nursing expert ... about becoming a good leader

As a nurse manager, how do I lead my team to great outcomes?

Ask the nursing expert ... about leadership styles

Ask the nursing expert ... about leadership styles

What type of nurse leadership style works best, and how does it affect quality of care and outcomes?

More Articles by Angel McGarrity-Davis, RN, CDONA, NHA

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